Trustmark
Marldon Vale Electrical Ltd
Business Details
Email: marldonvale@gmail.com
Tel: +44 7925 653924
Business Address: 18 Lloyd Avenue, Torquay, TQ2 7DH
Company Number: 13378971
Scheme Provider: NAPIT.
VAT Number: 407257993
Business Insurance details: Click here to view our insurance policy overview.
Customer Feedback and Complaints Procedure
Quality assurance and effective consumer protection is at the heart of everything TrustMark aims to deliver.
However, we recognise that occasionally things may go wrong and it is important that if this happens you can access a clear, user-friendly process that ensures that complaints are resolved efficiently and fairly.
This video explains the 3 stage process of raising a complaint against a tradesperson.
Each stage should be completed in the order shown, as skipping any stage will impact your ability to escalate to stage 3 if you need to.
The Trustmark Customer Charter
The Trustmark Customer Charter explains in detail what Trustmark is and how it affects your rights and responsibilities as a customer. To view and download the charter, please click here.